Returns Policy
Last updated: June 13, 2026
This returns policy applies to wholesale and retail partners of Probell Nutrition. Consumer returns are handled through the stockist from whom the product was purchased.
B2B Returns
As a brand operating through wholesale and distribution partnerships, Probell Nutrition handles returns directly with its trade partners. If you are a gym, distributor, or retailer and have a returns enquiry, please contact us directly at info@probellnutrition.com with your order details.
Damaged or Defective Products
If you receive products that are damaged in transit or defective, notify us within 7 days of receipt. Include: - Your business name and order reference - A description of the issue - Photographic evidence where applicable We will arrange replacement or credit at our discretion.
Incorrect Orders
If you receive an incorrect order, notify us within 7 days of receipt at info@probellnutrition.com. We will arrange collection and redelivery of the correct items at no additional cost.
Change of Mind
We are unable to accept returns for change of mind on wholesale orders once goods have been dispatched. Please review your order carefully before confirming.
Consumer Returns
Consumers who purchased Probell Nutrition products through a retail stockist should contact that stockist directly regarding returns. The stockist's own returns policy applies to consumer transactions.
Contact
For all returns and refund enquiries: Probell LLC 8 The Green STE Dover, DE 19901 USA Email: info@probellnutrition.com